{"id":11082,"date":"2026-05-22T18:34:03","date_gmt":"2026-05-22T18:34:03","guid":{"rendered":"https:\/\/www.lekka.io\/?page_id=11082"},"modified":"2026-05-29T20:51:43","modified_gmt":"2026-05-29T20:51:43","slug":"conditions-generales-dutilisation-2026-05","status":"publish","type":"page","link":"https:\/\/www.lekka.io\/en\/conditions-generales-dutilisation-2026-05\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales d’Utilisation – 2026-05"},"content":{"rendered":"
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Lekka Terms of Use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Version in force on 1 June 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Page under construction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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<\/a>Introduction<\/h1>\n

These Terms of Use (the \u201cToU\u201d) lay down the terms of use under which Fair-eZone, a French Simplified Joint Stock Company (\u201cSoci\u00e9t\u00e9 par actions simplifi\u00e9e\u201d) registered in Tours, France under no. 800 845 323; registered address: 27 rue Mansart 37300 Jou\u00e9-l\u00e8s-Tours, France, makes the Mobile Application (\u201cLekka\u201d) and related application services (together referred to as the \u201cServices\u201d) available to the Users, as well as the Parties\u2019 mutual obligations in that context. The Website is a public information site and does not provide access to the User\u2019s account.<\/p>\n

It should be noted that Lekka is a digital service provided exclusively online, without any branch or office, and that Fair-eZone does not receive any customers at its head office address or at any other address.<\/p>\n

The Users shall therefore be deemed to have accepted these ToU in full, without reservations, prior to any registration for or use of the Mobile Application and related application services.<\/p>\n

These Terms of Use are between you (the User) and Fair-eZone.<\/p>\n

Please note that these terms of use are separate from Paynetics Cardholder Terms and Conditions, which govern the relationship between you (the User) and the issuer of Lekka Cards.<\/p>\n

The Lekka Accounts and Cards solution is operated by our partner, Paynetics. The payment account, Lekka Card, and all related payment services are issued and provided exclusively by Paynetics and are governed by the Paynetics Terms and Conditions, available here<\/a>, which the Users undertake to accept prior to using those payment services. These ToU do not govern those payment services, their provision, safeguarding, payment-related fees, refunds, chargebacks or other payment-related rights and obligations. Should the Users not accept these Terms of Use, they must refrain from registering for or using the Mobile Application and related application services.<\/p>\n

The Users may procure a copy of these contractual documents at any point in time and at no cost by accessing the Mobile Application or the Website.<\/p>\n

Any terms beginning with a capital letter in these ToU shall have the meaning that is imparted to them in the \u201cDefinitions\u201d Appendix.<\/p>\n

<\/a>Article 1 \u2013 Terms of access to the Services<\/h1>\n

<\/a>1.1. Terms of access to the Services<\/h2>\n

The Users must be natural persons who are aged over 18 and reside in one of the countries of the European Economic Area (EEA); they must have full legal capacity and must only use the Services on their own behalf and for personal purposes.<\/p>\n

Any Users who do not comply with the abovementioned prerequisites may not use the Services, whether wholly or partly. In case of a false declaration, the Users moreover acknowledge that they run the risk of a unilateral rescission of these ToU by Fair-eZone, and consequently, the suspension or termination of their access to the Mobile Application and related application services, notwithstanding the civil remedies or criminal punishments that they may also face as a result.<\/p>\n

The Users are hereby informed that the payment services accessible via the Mobile Application are governed by the Cardholder Terms and Conditions of Paynetics, which implies their prior acceptance of the Paynetics T&Cs.<\/p>\n

The Users acknowledge and agree that Paynetics set additional preconditions essential for the use of the Payment Services, which they must review carefully before use.<\/p>\n

<\/a>1.2. Registration<\/h2>\n

In order to register, the Users should enter their profile by providing their first name, family name, title, date of birth, country and place of birth, nationalities, telephone no., Identifiers (email address, password, and security code), country of residence, full address and default currency.<\/p>\n

The payment account currency is exclusively Euro (EUR).<\/p>\n

The Users must then produce an identity document, complete a liveness and face-match check by having their face photographed (biometric verifications that confirm the authenticity of a person's identity in real time and compare their face with a reference photo) and provide proof of address. Then, they will be asked to complete their registration with personal information, such as occupation, and financial information, then choose a subscription formula. This information may be collected by Fair-eZone and its KYC provider and transmitted to Paynetics where required for onboarding, compliance support and access to services made available through the Mobile Application by Paynetics. When collecting the above-mentioned data and documents, Fair e-Zone acts as an agent of Paynetics AD for the territory of France and subcontractor for the rest of the EU\/EEA member states, and as a data processor of Paynetics AD.<\/p>\n

Once the Users are fully approved, they may be invited to fund the payment account opened by Paynetics.<\/p>\n

<\/a>1.3. Customer Due Diligence<\/h2>\n

As part of onboarding, compliance and fraud-prevention processes, Fair-eZone may verify the identity of its Users and the address where they reside. To that end, the documents provided by the User shall be inspected to ascertain their authenticity and validity. Access to payment services may only be made available once the User has been fully approved in accordance with the applicable onboarding process and the Paynetics T&Cs.<\/p>\n

The User undertakes to inform Lekka of any changes to their personal data. To that end, they undertake to update their personal information as soon as possible in case of a change of postal address, email address or telephone no.<\/p>\n

Any Users who fail to comply with these prerequisites run risk that the following may happen, without any compensation whatsoever being due:<\/p>\n